2018

To: Burnbrae Owners cc: Tenants

Re: Plumbing Reporting by Owners/Landlords & Property Managers
Towing and Trash

On behalf of the Board of Directors, I just need a minute of your time to cover a couple important topics.

Plumbing/Water Leak Reporting Mandatory Requirements: effective 02/2016

All plumbing leaks must be reported to the SLH ENT INC asap.  Please call 302-737-0111, leave a message after the beep.  All calls are recorded and typed up with your own words and then emailed to us in seconds.  SLH ENT INC will then coordinate with Unit Owner and/or their Property Managers to ensure timely turnarounds for sending out the Association's plumber.  The Board of Directors wants to ensure that all Association leaks are documented and corrected by a licensed & insured plumber.  Please call Shaunda Harrison for more details.  Burnbrae Maintenance Association plumbing repair/reporting protocol can be emailed to you upon request. 

The Association's master insurance with Travelers Insurance Company deductible is $10,000.00 All claims need to be submitted by Property Manager on behalf Board of Director. 

SEE ADDITIONAL INFORMATION UNDER THE FINES AND FEES TAB

Common Element Repairs: All Association related maintenance will be repaired by the Board of Directors contractors.  No Owner/Property Manager should be repairing any association/common element area related repair.  The Board of Director effective Feb 2016 will not be reimbursing any outside contractors/property managers or Owners without prior Board approval.

Window/Exterior Door Replacement: Permission is needed to replace windows and exterior doors by the Board of Directors.  Please contact property manager for additional information.

Dryer vents (clean out and vent covers): they should be cleaned annually to ensure no clogs or fires or outside critters.  Exterior vents cover will be Owner responsibility.  There are multiple different types of vents covers.  If you need a referral for cleaning or vents cover, email the management office. 

Towing Vendor Name: Ewing Towing, 30 Aleph Drive-Off Rte. 72, Newark, DE 19702 302-366-8806

Effective September 22, 2011, your vehicle can be towed for any of the following reasons:

1. If you have not paid your condominium fees balance and/or do not have an approved arrangement in place
2. If your vehicle is not registered and without parking permit-even in visitors parking space
3. If your vehicle occupies more than 1 space ( Ex: parked in 2 spaces and/or car crossing into another spot.)
4. If your vehicle is left parked in front of the dumpsters or blocking other vehicles and entrances
5. If your vehicle is in another residents parking spot
6. If your vehicle is parked on the grass-even partially 
7. If your vehicle is wrecked and/or flat tires 
8. If your car tags from DMV is expired or missing, *abandoned car (*flat tires, unmoved for long period of time, no response to notice left)- 2 days after expiration

Updated November 2020

Owners & Property Managers it is mandatory for anyone living on BMA premises to register with the office regardless of vehicles status.

Our office still needs to know who is going to be occupying the unit, if there are any pets or if a visitors pass will be needed for their guests when visiting.

Important information is given out during the move in registration process.

You will need to turn in the lease as well as renters insurance.

Tenants will need the permission of their Owners or Property Managers to have a pet onsite.  BMA doesn't allow any type of Pitbull, partial or mixed breed.  This is in the Rules and Regulations.

Anyone within in the unit at or over the age of 18 will need to submit their State ID or driver's license.

In the most recent years there has been at least 10-15 cars that are now parking on the street of Edinburgh Drive.  These cars are residents of BMA.  These cars should be parking within the parking lot.

All cars that are expired, illegal tags or parked on the partially parked on the grass will be towed.

There are no parking on the grass signs all up and down the side of BMA on the even side of the community.

Also, there should be no parking 5ft from the stop sign on Edinburgh and Highland.  This is standard law of any stop sign within the State of Delaware.

The surrounding community has been complaining about trash from our resident all arounds some of these cars as well as them now being able to even get out of their own driveway or allow their guest to have anywhere to park.

Burnbrae Maintenance Association will be working with NCC code enforcer as well as of the NCCPD to ensure that our resident's cars are not impeding on the other close community's enjoyment of their homes.  

If you need to update your information or discuss your account, please contact our property manager, Shaunda Harrison for assistance; her number is 302-737-0111 or slhinc2@gmail.com.

NOTE: Prior to towing, our property manager will provide towing company with a list of vehicles that have been earmarked for towing by the Board due to a unit owner's unpaid, past due condominium fee balance.

Trash & Recycling 
As a reminder, no trash is to be placed outside of the dumpsters; it is costing the community hundreds of dollars to have a vendor stop by to haul away and there's still too many Owners who are still not paying their condo fees for this amenity.  If anyone happens to observe the following, please report it to Shaunda Harrison immediately:

1. any Burnbrae residents dumping trash outside the dumpsters (name and unit number) or
2. any non-Burnbrae residents (get license tag, make/model/color of vehicle) or
3. if you see anyone dumping off Walmart shopping carts (name and unit number)
4.  make sure only recycling materials are place in brown recycling trash bins 

PLEASE DO NOT LEAVE THE TRASH ITEMS OUTSIDE OF YOUR EXTERIOR FRONT DOORS FOR ANY PERIOD OF TIME.  Owners/Residents are NOT allowed to dump any household furniture, rehab material, commercial material from household remodel into the Association's dumpsters.   All of these violations will result in a fine to the Owner of condo.

Sincerely,

Burnbrae Maintenance Association, Board of Directors



Shaunda N. Harrison - SLH – Burnbrae Property Manager – 302-737-0111